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FAQ

Frequently Asked Questions for all University Apartments:



Who can live in the university apartments?

Our University Apartments are open to all undergraduate ( excluding first-time freshman and first time transfer students with less than 24 credit hours ), graduate, professional, veteran and international students.

How do I sign a lease at one of the apartments?

Visit the leasing office of the apartment you wish to sign a lease and there you can learn more about the property. If you are unable to come in, you can call the office for more information on how you can complete the leasing process from a distance.

What utilities are included?

All utilities are included with your lease; water, gas, sewer, cable, internet.
(At College Park there is a monthly allowance for electricity, please contact the leasing office for more details.)

Is there an application fee?

Yes. There is a $50 non-refundable application fee that will be billed to your student account upon submission of your application.

How much is the security deposit?

A security deposit of $400 is due at lease signing or after the application process to secure your apartment. The security deposit will be returned to residents upon satisfactory completion of a move-out inspection of their apartment.

How do I pay my rent?

All payments and charges are processed through your WVU account. Payments can be made online through the star system or at the student accounts office.

Is financial aid accepted?

Yes! Financial aid, loans and scholarships can be applied towards your rent upon receipt of the award. Rent or a portion of rent, may be paid from such award--be sure to talk with a financial aid counselor. If you plan on using financial aid to pay for your apartment, please let the property manager know at the time you sign your lease, they will make the appropriate billing changes.

What does ‘individual leases’ or ‘by-the-bed leases’ mean?

Each apartment within University Apartments is leased by the bed, which means that every person in the apartment has his or her own individual room and individual lease. This is great for you, because you don’t have to stress about your roommates paying their rent or bills. No matter what, you are only responsible for your individual rent.

Can I pick my roommates or can you match me with a roommate?

You can do either! You are welcome to live with your friends, or we can perform a custom match with roommates. Our roommate matching process allows us to identify matches in personality types, interests and lifestyle towards a compatible living arrangement. You will fill out a form and submit it to our office should you want to be matched.

Are there resident assistants?

No , there are no resident assistants at any of our apartments. University apartments are independent, apartment-style communities managed by WVU. We do have community assistants available in the leasing office to assist you with your living needs should you need any help.

Do I have to have a meal plan?

No. Since our apartments are apartment communities that come equipped with full-sized kitchens, you do not need to have a meal plan. If you would like a meal plan, you do have the option to purchase one through WVU.

How long are the lease terms?

All leases run August 1st-July 15th.

When can I move in?

Residents can move in starting August 1 of their lease term year. An email with designated times will be sent out to new residents moving in, one to two months prior to their arrival. If you cannot move in during the designated time period, please call the office to see if after hours move in with a staff member can be arranged.

Is smoking allowed?

WVU is a tobacco-free campus, therefore, University Apartments does not allow tobacco use of any kind. 

Is drinking allowed?

University Apartments are not dry; however, you must be of legal drinking age in order to drink and possess any alcohol on the property. All WVU students are will abide by the WVU Office of Student Conduct, which strives to foster a campus community that protects the health, welfare, safety, property, and rights of all members of our community. 

Do I need to get renters insurance?

Per the lease, a resident is encouraged to maintain a policy. Your belongings are not insured be the lease agreement. Renter’s insurance may often be purchased as an option on a parent’s home owner’s or automobile insurance policy and it is relatively inexpensive in most cases.

What if I need maintenance?

On-site maintenance is available at all University Apartments. Residents should report needed repairs to the leasing office or to the FSD website  as soon as possible. Prompt maintenance service is the goal of University Apartments. In order to achieve this goal, we need your cooperation. 

Emergency maintenance is available to all of our residents. If emergency problems occur after office hours, you may call DPS at 304-293-3136. When calling, you must give your name, apartment number and the maintenance problem. Only emergency maintenance problems should be reported to DPS and all routine maintenance problems will be handled through the FSD website and leasing office.


How do I receive mail and packages?

Letter-sized mail and small packages are delivered by the us postal service to your locked mailbox located in the club house. Larger USPS packages are accepted at the main office. The office staff will notify residents of the delivery and secure their package(s) in the leasing office. Residents can sign for and pick up their package(s) in the leasing office during business hours.

What type of security is offered?

Security is important to us at University Apartments and we take great precautions to keep our residents safe. There is secure access into all buildings and apartments; only people living at our communities will be granted access. Security cameras are throughout the buildings and the premises is routinely patrolled by the university’s Department of Public Safety. 

Are pets allowed?

Our Vandalia and College Park communities are pet friendly and each host a park bark. The townhomes at University Place also allow pets. Please talk with the leasing staff at these locations regarding our pet policy.

Our University Park location is not pet friendly. For health and safety reasons, dogs, cats, birds, snakes and all other animals or pets, except for fish, are prohibited. Residences are permitted a fish tank, not to exceed 10 gallon.

Are there laundry facilities available?

Laundry services are available at all four communities. Please see below the laundry availability and options at each property.

  • College Park: Each apartment has its own washer and dryer.
  • Vandalia: A common laundry facility is available on-site
  • University Place: Each apartment has its own washer and dryer. 
  • University Park: One and two bedroom apartments have a washer and dryer in each unit. There are also three common laundry facilities on-site.

Where will I park my car?

We offer parking options at all four of our communities on a first-come, first-served basis. Parking is additional to rent each month. Please see the options below for parking and notify the leasing office at the time of you signing your lease that you're interested. *rates below are for 2021-2022

  • College Park: Upper lot, $30/month. Lower lot, $50/month.
  • Vandalia: Garage, $150/month. Surface lot, $60/month.
  • University Place: UPlace parking garage, $130/month.
  • University Park: Gated lot, $80/month.


What if I want to cancel my lease in University Apartments for 2020-21 because of concerns about COVID-19?

University Apartments will be open and operating for the 2020-21 leasing period, and students are expected to fulfill the terms and conditions of their lease. Students who do not wish to fulfill their lease may re-let their space, only after submitting a request and receiving written permission from their property manager, as outlined in the University Apartments Handbook. Students who believe they may eligible for an exception due to a need for accommodations should contact the Office of Accessibility Services.